- المهارات القيادية والإدارية
Dealing with Difficult People: The Art of Conflict Management
- Lectures 8
- الفئة المهارات القيادية والإدارية
Effective management has always been a key part of working life for employees. If sufficient management is lacking, it is easy for teams to lose motivation, enthusiasm, and productivity, which can lead to professionals seeking new opportunities. The relationship between a manager and their reports has a direct impact on the morale and success of the team.
It is often said that people don’t leave businesses, they leave managers, which is why it is so important to get this relationship right. If an individual doesn’t feel supported, or can’t have open and constructive conversations with their manager, it is likely that they will get frustrated in their role. This will have a flow-on effect in regards to their performance at work.
A manager is not only responsible for a team’s output, but they are also responsible for supporting the individuals within their teams. This means understanding what drives and motivates them, what their strengths are, and how to guide them in areas they need to develop. Great leaders are good communicators and display a high level of emotional intelligence.
Every manager’s job is unique but they all depend upon the basic need to work with and through other people. Those who work most effectively with and through other people produce the most outstanding results.
The purpose of a manager is to achieve results through the activities of other people. When the manager succeeds, the organisation benefits directly and your effectiveness as a manager plays a vital role in achieving your personal goals.
As a manager, you can multiply the effects of your personal growth by inspiring and directing your people to undertake a program of personal development. When you lead your team members to gain new skills and to be more productive in their activities you add unlimited power to the effectiveness of your organisation.
An overview over the transactional analysis theory
- Transactional analysis
- Basic Human Ego States
- Types of Interpersonal Transactions
Effective management has always been a key part of working life for employees. If sufficient managem...